Privacy Policy

What We Collect

• Conversations: When you chat with Lucy, we store your messages and Lucy's responses to maintain conversation continuity and improve our service.
• Images: Photos you upload of your rooms or spaces are stored to provide design recommendations. These images are processed by our AI and are not shared with third parties for marketing purposes.
• Account Information: If you create an account, we collect your email address and name.
• Usage Data: We collect anonymous usage data (pages visited, features used, device type) to understand how our service is used and improve it.

How We Use Your Information

• To provide and improve Lucy's design recommendations
• To maintain your conversation history and design preferences
• To communicate with you about your account or our service
• To improve our platform through anonymized usage analysis

What We Don't Do

• We do not sell your personal data
• We do not share your room images with third parties for advertising
• We do not use your conversations to train models shared outside our service

Data Storage & Security

Your data is stored securely using industry-standard encryption. Conversations and images are stored on our cloud infrastructure (currently Supabase and Google Cloud). We take reasonable measures to protect your information, but no system is completely secure. We encourage you to not share sensitive personal information beyond what's needed for design recommendations.

AI-Generated Content

Lucy generates design suggestions, room analyses, and visual concepts using artificial intelligence. This content is advisory in nature — it is not a substitute for professional architectural or engineering advice. Mu.S.Ex. is not liable for design decisions made based on AI recommendations.

Image Generation

When Lucy generates room visualizations or design concepts, these are AI-created images for illustrative purposes. They represent design concepts, not construction-ready plans.

Your Rights

You may request:

• Access to the personal data we hold about you
• Deletion of your account, conversations, and uploaded images
• Correction of inaccurate information

To exercise any of these rights, contact us at the address listed below.

Cookies

We use essential cookies to maintain your session and preferences (such as light/dark mode). We do not use tracking cookies or third-party advertising cookies.

Children's Privacy

While our service can recommend designs for children's rooms, our platform is not directed at children under 13. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of our service after changes constitutes acceptance of the revised policy.